Shipping policy

Shipping & Tracking

How much does shipping cost?

You're already covered! The cost of your one-off purchase British GQ Grooming Box already includes shipping costs. 

If you're getting your box delivered to UK off-shore islands, there may be additional costs for shipping and handling.

Do you ship British GQ Grooming Boxes to international addresses?

Unfortunately we don't ship outside the UK.

How can I track my package?

As soon as we get your order on its way, you'll get an email from us with your tracking info.

Or you can contact us and we'll give you the status on your order. Reach out to our Customer Care Team on the contact form here. 

When does British GQ Grooming Box ship?

We know you want your fabulous box ASAP! We ship your order within 5 Business Days from when we process it. We work hard to get your order out as quickly as possible, so sometimes we're able to get it into your lovely hands even sooner.

I never received my box...now what?

Uh oh! Let's figure it out together. First, check your tracking details to locate your order. If the tracking status says that the package was delivered, but you haven't received it, please contact our Customer Care Team on the Contact Form here.

If your tracking status says that the package hasn't moved for 5 days since the last status update, please contact us and we'll get it sorted out.

When is the last day to place an order?

You can place an order until the British GQ Grooming Boxes are sold out.

Products

Can I choose the products in my box?

We let the British GQ editors work their magic and curate every box. We take this unique approach because our experts have access to the top products in the beauty market, and we want to bring you the best of the best.

I am allergic to one of the products in my box. What should I do?

We recommend that you test out new products before using them. Before you apply any new product to your gorgeous skin, locate a small and inconspicuous area to test (like behind your ear or near your hairline). If you notice an allergic reaction, stop using the product immediately and contact a medical professional. If you already applied the product generously and didn't test, please stop using the product right away and get in touch with a medical professional.